Complaints All Over the Internet!!

I am amazed as to the unbelievable volume of complaints I am seeing on the internet about Lumber Liquidators. I just wish I would have done my research before I paid them so much money! We are getting absoulely nowhere with their unfair complaint process. I have never in my life seen so many complaints about one company. Take a look at this link at http://www.resellerratings.com/store/Lumber_Liquidators - there are two pages of customer after customer writing about their bad experiences with Lumber Liquidator's products, customer service and/or complaint process. My favorite is the first customer on the page, who suggests that "Lumber Liquidators should change their name to Customer Liquidators." That is funny, but unfortunately a very good point!